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Address |
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340 Griswold Road
Elyria, OH 44035 |
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Office Phone Numbers |
Main Office
440-324-3400 |
Toll Free
800-451-6315 |
Fax
440-324-3292 |
Touch-Tone Teller
440-324-2445
800-850-4539 |
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Lost/Stolen Cards |
ATM & Visa® Check
Card
800-523-4175 |
Visa®
Credit Card
800-991-4961 |
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Visa® Gift or
Travel Card |
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866-496-6183 |
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July 2007
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Message
from the CEO |
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Computer
Tweaking 101
We continue to receive positive and negative feedback
regarding the new system. You are talking, and we are
listening. We thank you for your comments, your suggestions
and your continued patience. We are constantly working on
changes to the system to enhance your experience. There has
been an increase in staff speed with handling the new
system, and we hope you have noticed. We are working on
simplifying the prompts within Touch-Tone Teller to expedite
these inquiries for you. We are also making changes to the
statements including listing the check numbers in sequence
on the bottom of the statement. The entire conversion
process has been very challenging for everyone and we are
looking forward to implementing some of the great new
services this system is capable of handling. A sneak peek of
the new system’s enhancements that will be coming are:
 | Real-Time ATM
Processing - ATM transactions (deposits and
withdrawals) will be posted immediately, not the next
day as it works now. |
 | S.T.A.R.S - A
rewards system designed by the credit union to provide
you with perks and benefits based on your relationship
with us. |
 | SELCCU Online -
Enhanced user capability and security on SELCCU Online,
including single sign-on and Multi-Factor Authentication
and automated member enrollment. |
 | Security -
Improved security on member receipts by utilizing
account number truncation. |
 | Automated Loan-Decisioning
and Risk-Based Pricing - This will improve loan
decision response time when applying for loans.
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Cool Rates for a Hot Summer! |
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This summer’s
record-breaking temperatures have prompted us to roll out
some cool
rates for new and
used auto loans!
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July 2 -
August 31, 2007
We’re offering
auto loan rates
as low as 3.99% APR* for new vehicles and
as low as 4.99% APR* for used vehicles. |
*Annual
Percentage Rate. All new loans require application and
credit approval. Other rates and terms available. Variable
rate of 3.99% APR for 2006 & 2007 new vehicles and 4.99% APR
for 2001 and newer used vehicles. Rate locked until
12/31/07. Maximum adjustment is .25% per quarter with a cap
of 6.99% APR for new vehicles and the maximum adjustment for
used vehicles is .50% per quarter with a cap of 7.99% APR.
Sample payment is based on new vehicle variable rate of
3.99% APR for 60 months. Sample monthly payment=$18.42 per
$1,000 borrowed. Promotional rates effective July 2 - August
31, 2007,and loan must be disbursed by August 31, 2007.
Apply in person, online at
selccu.org, or by phone by
calling us at 440.324.3400 or toll free at 800.451.6315.
Limited time offer. All rates and promotions are subject to
change without notice. |
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Betty
Stock, Manager of Hub and Tellers, Retires in August |
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It’s
time to say farewell to a familiar face that’s been around
the credit union over the years. Betty Stock, Manager of Hub
and Tellers, will be retiring after more than a decade of
service with SELCCU.
Betty joined the credit
union in May 1996 as a part-time Loan Officer, and has had a
variety of duties including Teller, Teller Supervisor, Hub
Supervisor and Loan Officer. In 2003, Betty was promoted to
Manager of Hub and Tellers.
Over the years, she has
provided an exceptional level of service for all of our
members and truly made an impact on our day-to-day
activities. We appreciate Betty’s spirit and drive in the
credit union movement and her influence on SELCCU - she will
be greatly missed. We wish her the best as she begins her
new journey into retirement! |
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Making A Transaction For Someone Else? |
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As a friendly reminder, if
you are making a transaction for another member, you will
receive a handwritten receipt instead of the original. This
procedure is to protect the owner of the account. |
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Think You Won The Lottery? |
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Think Again Before You
Deposit That Check!
Fraudsters often use e-mail to contact victims. With the
“lottery winner” scam, thieves contact innocent victims and
provide instructions to claim a prize.
You’re asked to send
a small amount of money to get your prize check or you’re
sent a check for an excess amount and asked to return a sum
and keep the rest. Either way, the official-looking check
you deposit is fake! When it’s returned, you’re responsible
for the money withdrawn against the bad check.
Tip:
Wait for deposited checks to clear
before assuming that the money is available. |
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Put Your Home to Work for You |
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If you're a
homeowner, you work hard to pay for your home.
Maybe it's time to put your home to work for you
with a home equity loan!
A home equity
loan gives you an interest rate that’s usually
much lower than what you’d pay on a credit card
or personal loan. Use your home equity loan to
finance home improvements, college tuition, a
new vehicle, a vacation, or to pay other bills.
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Call us today to find
out how a home equity loan can work for you! |
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Are
You Traveling This Summer? |
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If you will be traveling
this summer and plan on using your Visa® Check Card, Credit
Card, or ATM Card, please call us or stop by our office.
Visa notifies us of any
activity out of the ordinary. If we suspect fraud, we will
try to contact you to confirm the transaction with you. If
we can’t reach you, we may need to block your card. “Out of
the ordinary” activity includes transactions outside of the
normal geographical region, international transactions, and
some Internet transactions.
Please let us know if you
will be traveling, and make sure we have an updated cell
phone number and or e-mail to contact you immediately. |
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Scholarship Recipients Announced! |
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SELCCU is pleased to
announce four scholarship recipients for 2007. The recipient
of our Warren Wallace Education Major Scholarship was
Julianne Sadowski (‘07 graduate of Elyria HS) who will
attend Kent State University to major in Math Education.
Other Young Adult
Scholarships were awarded to Mallory Milluzzi (’04
graduate of Columbia HS) who is attending Ohio University,
majoring in Pre-Law and English/Creative Writing; Matt LaFleur
(’07 graduate of Open Door Christian School) who is
attending the University of Notre Dame to major in
Business/Political Science; and Jenna Horning (‘07
graduate of Firelands HS) who will be attending Toledo
University to major in Nursing. Scholarships were awarded in
the amount of $1,000 toward higher-education pursuits. |
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Save Time & Money With These Services |
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Do
you ever wish you had more time to get things done? We can
help you spend less time dealing with your finances and save
money, all at once!
If you don’t already have a
SELCCU checking account, check us out. Everyone has
different needs, so we offer a variety of accounts. Each new
account comes with 50 free checks, unlimited check writing,
overdraft protection options, and free 24-hour access.
Our free online services
save you the hassle of coming to the credit union…and with
high gas prices, you probably want to avoid running around
town!
 | SELCCU Online
lets you do most of the things you normally come to the
credit union for from the comfort of your home. There’s
no need to even start your car…or change out of your
pajamas for that matter!
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 | E-Statements
are a great way to monitor your account because you can
access the past 12 months of statements on a secure
website. You don’t even have to walk to the mailbox!
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 | Touch-Tone Teller
gives you account details when you can’t get to a
computer. So, you can verify transactions, transfer
funds, check account balances…even from your cell phone
by the pool!
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 | Online Bill Pay
allows you to pay your bills online using your SELCCU
checking account. Unlimited transactions and ease of use
make this a great option for paying your bills.
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Back to School Shoe Voucher Program in Full Swing! |
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We’re in the
middle of our collection to benefit the Salvation
Army’s Back to School Shoe Voucher Program. Stop by
our office to make a donation. All money collected
will be donated to this program to provide school
shoes for children in need.
All donations are greatly appreciated!
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Does Your
Building Have An Ambassador? |
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If not, we would like to
recruit you! If you appreciate the service that the credit
provides, we could us you in or Ambassador Program!
If you're interested, call
Mary Vaughan at 440.324.3400 ext. 126 to find out how YOU
can play a role in helping our credit union grow! |
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